--PDFs will not open correctly in Blackboard when using a Mac.

Recent changes to Safari and Apple are incompatible with the Acrobat plug-in.  You will need to find an alternative PDF viewer.

The links below provide further details.

http://bbsupport.uark.edu/mac-pdf-plugin/

https://answers.syr.edu/display/blackboard01/Blackboard+-+.pdf+problems+in+Mac+OSX

--SafeAssign reports taking over 24 hours to process

SafeAssign is currently experiencing processing delays due to a high volume of end-of-term submissions.  Papers will take over 24 hours to process.

--Assignment files not downloading from Grade Center in Mozilla Firefox

Issue:  Instructor attempts to download student assignments individually from the Grade Center, and only the assignment from the first student appears.

Workaround:  Download the assignments using Internet Explorer.

--A Pop-up Window Appears Asking for Username and Password

In a Blackboard course, a pop-up window occasionally appears asking for a username and password to continue. The recommended fix for this is to use Mozilla Firefox browser as opposed to Microsoft's Internet Explorer.

--Banners May Not Have Migrated Over from the Old Blackboard System

If you had an image in your Blackboard course entry page, called a banner, and it does not appear in your course in Blackboard 9, it did not migrate properly. To get your banner back, you can simply reload the image as a banner for you course in Blackboard 9.

--Calendar Dates Not Correct

When viewing a calendar in Blackboard by clicking the calendar icon, for instance, when setting date restrictions on a content item, the dates are incorrect. This may be due to a toolbar in your browser called Avery Toolbar. Remove the toolbar to adjust the calendar.

--After a Course Copy, Content Doesn't Copy Over

After performing a course copy from an old course to a new course, content does not appear in the new course. The course content is there, however, may be contained behind duplicate menu items found at the bottom of your course menu.  For instance, if you have a Course Documents menu item and click it to look for your copied content, it may be empty. Look further down your menu items to locate another menu item called Course Documents and click that one - you may find your content there. Simply delete the duplicate, empty menu items and drag the other menu items that contain your copied content to the desired place.