Missing content in Blackboard

FCLD has received several support calls about Instructors unable to view course content. In most cases, clearing the browser cache and cookies has fixed this issue.

In order to properly view rich media content such as videos, audio files, simulations, etc. we recommend users to update their Flash Settings.  Some users have also reported problems in submitting assignments and discussions, which require the newest Java 8 update.

Update Directions for Java 8
Update Directions for Flash

Instructors needing assistance, please contact the Faculty Center for Learning Development (FCLD) at 860-768-4256 or fcld@hartford.edu. Students should contact the helpdesk at 860-768-4357 (on campus) and 844-292-3213 (off campus).