FCLD has received several support calls about Instructors unable to view course content. In most cases, clearing the browser cache and cookies has fixed this issue.
In order to properly view rich media content such as videos, audio files, simulations, etc. we recommend users to update their Flash Settings. Some users have also reported problems in submitting assignments and discussions, which require the newest Java 8 update.
Update Directions for Java 8
Update Directions for Flash
Instructors needing assistance, please contact the Faculty Center for Learning Development (FCLD) at 860-768-4256 or fcld@hartford.edu. Students should contact the helpdesk at 860-768-4357 (on campus) and 844-292-3213 (off campus).
Showing posts with label Missing Course Content. Show all posts
Showing posts with label Missing Course Content. Show all posts
--After a Course Copy, Content Doesn't Copy Over
Labels:
Course Copy,
Missing Course Content
After performing a course copy from an old course to a new course, content does not appear in the new course. The course content is there, however, may be contained behind duplicate menu items found at the bottom of your course menu. For instance, if you have a Course Documents menu item and click it to look for your copied content, it may be empty. Look further down your menu items to locate another menu item called Course Documents and click that one - you may find your content there. Simply delete the duplicate, empty menu items and drag the other menu items that contain your copied content to the desired place.
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